2009 PIA Company Performance Survey
   
  Methodology/results
 
 

Survey form

Report 1: How to compete successfully for agents' business

Report 1: Charts

Report 2: Products & Pricing

Report 3: Treatment of Agents

Report 4: Marketing Support

Report 5: Technology

Report 6: Underwriting

Report 7: Service

   
  PIA Reporter articles
 
 

Comments on pricing, products reflect agent concerns in CPS
Claims-handling prowess matches agent expectations
“It's a people business” after all, CPS results show
Include reps in marketing plans
Survey: easy technology drives agents' business decisions
Underwriters: agents hope for flexibility, will settle for a call-back
Survey: Agents want speedier resolution of service issues

   
  News release
 
  The truth about agent-company relations