Some materials on the PIA Web site are for PIA members only. Access to these materials requires registration. If you are a PIA member and have not registered for members-only materials, click here. Frequently asked questions about the registration process are summarized below.

1. What is my username?
A username is a name accepted to access a computer system. To enter members-only portions of the PIA Web site, you will have to create a username and a password. Your username must be one word only and more than three characters. You can use letters or numbers, or a combination of both, in your username. If letters are used, only lowercase is acceptable.

2. What is my password?
A password authorizes your access to information on a computer system. As with the username, you can use letters or numbers, or a combination of both. If letters are used, only lowercase is acceptable. Your password must be one word only and more than three characters.

3. What if my username or password doesn’t work when entered?
Check to ensure caps lock is NOT on. Again, also use lowercase letters only for both your username and password.

4. Is it okay to use the numbers on the right-hand keypad of my keyboard for my username and password?
Yes, it is acceptable to use them for both. But, remember to always have the “num lock” key on when doing so.

5. What if I forgot my username or password?
If you think you have a pre-existing username with PIA, but can’t remember it, click here.

If the above information has not addressed your particular question, click here to e-mail PIA’s Industry Resource Center.