Employees of PIA member agencies may log on below:

PIANY Education

CE courses are approved for NYCE credit through 11/30/19 Provider no. NYPO-100002


Instructor(s): N/A

Rate: $

Agenda: N / A

Class type:


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NEO series FAQ

Please note that upon registration you will receive an e-mail message from MERG, PIA’s education partner. This message will contain important information regarding your course, including login information.

Commercial Lines Coverage Basics

(online course designed for new employees with 9-12 months' experience; Computer Mediated Distance Learning Course conducted by PIA's learning partner, MERG)

Suggested weekly course time: 3 hours (on your own time)

To successfully complete the course, students must:s

  • Read the assigned textbook chapter and complete the comprehension exercises for each concept.
  • Complete weekly assignments, including asking agency staff questions relevant to the topic at hand and sharing information learned in discussion groups.
  • Participate in frequent discussion groups.
  • Complete brief weekly quizzes.
  • Successfully complete the final exam.

You will need:

  • A Windows PC or Macintosh computer
  • Internet access

Curriculum includes:

  • Orientation (if first on-line course)
  • Week 1: The Commercial Package Policy & the Business Owners Policy
  • Week 2: Commercial Property Insurance
  • Week 3: Ocean & Inland Marine Insurance
  • Week 4: Commercial General Liability Insurance
  • Week 5: Commercial Auto Insurance
  • Week 6: Commercial Crime Insurance
  • Week 7: Workers' Compensation
  • Week 8: Miscellaneous Commercial Insurance

Cancellation Policy:

All registration fees must be received in advance. Cancellations received prior to the start of the orientation period are fully refundable; those received during the orientation period will be refunded 75 percent; and those received during the first week of class will be refunded 5 percent. Thereafter, there is no refund. Refunds will be issued when books and materials are returned. If books and materials are used, the cost will be deducted from your refund.


Select a program and complete the online registration form. An email confirmation will be sent within 2-3 business days with all necessary login information and class materials sent soon thereafter.