Members-only

Employees of PIA member agencies may log on below:

Mark A Palinkas

CIC

Mark is currently employed as a Commercial Underwriter & Marketing Representative with the Oswego County Mutual Insurance Company of Parish, NY. Mark received his Certified Insurance Counselor designation in 1995 and obtained his Certificate of General Insurance in 1991. Mark continues to maintain a valid New York State insurance broker's license and has been an active instructor for CIC and CISR institutes since 2001. He is the Educational Consultant for CIC institutes conducted in New York and current resides in Hastings, NY.

John M Dismukes

CIC, CPCU, AAI, AIS

John Dismukes has been involved in the insurance business since 1967. He has worked for an insurance company as a marketing representative, independent insurance agent, and served as Director of Education for the Independent Insurance Agents of Oklahoma from 1996 to July 2000. John received his CPCU designation in 1977, his AAI designation in 1984, and his CIC designation in 1994, and his AIS designation in 2000. He has served as President of the Independent Insurance Agents of Greater Tulsa and President of the Northeastern Oklahoma Chapter of CPCU. John is a National Faculty member of The National Alliance and serves as Educational Consultant.John formed his own independent training and consulting firm in 1998, and now conducts educational seminars all over the United States. In addition, he provides consulting services, expert witness services, and insurance agency valuations to agencies and companies.

Christine Marciano

CIC, ITP, CLCS

Christine Marciano is the Western Regional Vice President for FirstChoice - a MarshBerry company. FirstChoice works with agencies to increase & stabilize revenue. With 17 years of industry experience, she has worked in Claims, Agent & Underwriter Training, and Sales. As a seasoned conference speaker, she has been named twice by Training magazine as an Emerging Training Leader. She received Nationwide's CEO Award, holds an Advanced Communicator Bronze from Toastmasters, and is a published author. Christine is active in SITE (Society of Insurance Trainers & Educators) and is a faculty member of the Train the Trainer program, designed to educate insurance training professionals across the U.S. She travels nationally to work with agents, sales managers & underwriters teaching coverage, communications, and sales. Christine has a Business degree from Oregon State University, and received her CIC designation in 2007.

List of upcoming classes for instructor(s)...


Jan. 28, 2026 | 01/28/2026-01/29/2026

2026-2027 CIC PL | Personal Lines Institute Webinar

Instructor(s): Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS; Mark A Palinkas, CIC; Nikki Sherrill-Wyatt, CIC, SCLA, AIS, AIM, API, AIC, AINS

Rate: $430.00
Credits: 15 BR, C3, PA, PC

Class type: Webinar
Curriculum: CIC

Location: Webinar

Feb. 11, 2026 | 02/11/2026-02/12/2026

2026-2027 CIC CP | Commercial Property Institute Webinar

Instructor(s): John M Dismukes, CIC, CPCU, AAI, AIS; Christine Marciano, CIC, ITP, CLCS; Mark A Palinkas, CIC

Rate: $430.00
Credits: 15 BR, C3, PA, PC

Class type: Webinar
Curriculum: CIC

Location: Webinar

Mar. 4, 2026 | 03/04/2026-03/05/2026

2026-2027 CIC AM | Agency Management Institute Webinar ^AZ ^UN

Instructor(s): Brian Bartosh, CIC, LUTCF; Bruce M McCreadie, CIC, CPIA, AAI; Mark A Palinkas, CIC

Rate: $430.00
Credits: 15 BR, C1, C3, LA, LB, LSB, PA, PC
**Approved for the NYS regulations for ethics and professionalism (1) and for insurance law (1).

Class type: Webinar
Curriculum: CIC

Location: Webinar