Members-only

Employees of PIA member agencies may log on below:

Mark A Palinkas

CIC

Mark is currently employed as a Commercial Underwriter & Marketing Representative with the Oswego County Mutual Insurance Company of Parish, NY. Mark received his Certified Insurance Counselor designation in 1995 and obtained his Certificate of General Insurance in 1991. Mark continues to maintain a valid New York State insurance broker's license and has been an active instructor for CIC and CISR institutes since 2001. He is the Educational Consultant for CIC institutes conducted in New York and current resides in Hastings, NY.

Bettye Hutchison

CRM, CIC, CPCU, ARM, CPIA, AAI, TRIP

Bettye Hutchison is President of Central Insurance Services, Inc. in Adelphi, Maryland and former Vice President of Truckwriters of Colorado, Inc. in Lakewood, Colorado. After long years of “commuting” across the country on a regular basis, Bettye is taking a break from her ownership and leadership roles in the agency business and will focus on teaching and consulting.Bettye has a long list of accomplishments and contributions to The National Alliance and to the state associations for which she instructs. Bettye serves as National Faculty and Educational Consultant for CIC, CRM, CISR and Ruble Seminars.It is accomplishments and contributions like these that have earned her a place as a Charter Member of the “Distinguished Faculty” of the National Alliance for Insurance Education & Research. As a very deserving member of this elite group, Bettye has “demonstrated outstanding and exemplary excellence in the classroom and beyond. She has continuously given of herself through contributions in time and effort. She loves to travel and meet people all over the country, which is why, as she says “Speaking to other professionals, is not work at all; it is an honor!”

Brian Bartosh

CIC, LUTCF

Brian Bartosh is President of Top O’ Michigan Insurance, based in Alpena, Michigan. Brian began his career in 1979 as an agent with his father’s agency. In 1980, Brian implemented the first agency management system. Brian has served as chair of the users group for Applied Systems (now known as Applied Client Network) and also previously as President in the late 1990’s. He has primarily focused on product development and implementation of interface between agents and companies. He currently participates and leads many working groups in the industry to focus on enhancing the client experiences. He serves as Secretary of the ID Federation (Sign On Once) and serves as the industry liaison to ACORD for the ACORD Users Group Information Exchange (AUGIE). He also participates on the Agent’s Council on Technology (ACT) committee and other industry organizations such as ACORD, IVANS and others. Brian has received both his Life Underwriters Training Council Fellowship (LUTCF) and Certified Insurance Counselor (CIC) designations. He has also serves as a National Faculty Member of The National Alliance and presents on the topic of Agency Management.Although much time is spent on supporting the industry, Brian also enjoys the outdoors and RVing with his wife, Julie.

List of upcoming classes for instructor(s)...


May. 21, 2025 | 05/21/2025-05/22/2025

2025 Ruble Graduate Seminar Online Webinar ONLY

Instructor(s): Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS; Mark A Palinkas, CIC

Rate: $450.00
Credits: For detailed CE information, please contact The Alliance at (800) 633-2165.

Notes:Sponsored by Lawley Insurance | Open to the Public Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit.

Class type: Webinar
Curriculum: CIC

Location: Webinar

Aug. 6, 2025 | 08/06/2025-08/07/2025

2025 Ruble Graduate Seminar Online Webinar ONLY

Instructor(s): Mark A Palinkas, CIC

Rate: $450.00
Credits: For detailed CE information, please contact The Alliance at (800) 633-2165.

Notes:This is the webinar only portion of the concurrent hybrid Ruble. Each topic will give you 4 CE credits. NY licensees, you cannot repeat a topic with the same approval number.

Class type: Webinar
Curriculum: CIC

Location: Webinar

Oct. 15, 2025 | 10/15/2025-10/16/2025

2024-2025 CIC AM | Agency Management Institute Webinar ^AZ ^UN

Instructor(s): Mark A Palinkas, CIC

Rate: $430.00
Credits: 13 LH, 3 LRE, 3 LRE, 13 PC
**CT licensees can get 13 PC/3 LRE or 13 LH/3 LRE. Approved in all 50 states. Contact National Alliance (800-633-2165) to get details in other states.

Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit.

Class type: Webinar
Curriculum: CIC

Location: Webinar

Dec. 10, 2025 | 12/10/2025-12/11/2025

2024-2025 CIC CML | Commercial Multi Line Institute Webinar

Instructor(s): Mark A Palinkas, CIC

Rate: $430.00
Credits: 16 PC

Notes:NY licensees cannot repeat a class with the same approval number. Please check DFS for details.

Class type: Webinar
Curriculum: CIC

Location: Webinar