Education

John Fear, CPIA, CISR

John Fear has worked in the independent agency profession for more than 20 years in a variety of roles and business areas. He works with companies, associations and individual agencies in the areas of agency operations, process improvement and sales proficiency to provide outstanding service for their clients.

Technology–Impacting You and Your Clients

8–10 a.m.
Approved for 2 NYCE credits. Applicable to PC, BR, PA & C3 licenses. (NYCR-274131)
Sponsored by First Onsite Property Restoration

Technologic advances are changing every aspect of the insurance industry—affecting the products insurance companies dynamically develop and underwrite. They also are affecting how agents interact with current and prospective clients and how claims are handled. This class will help you to understand how this will impact your ability to provide proper risk assessment for your clients, and effectively integrate those processes and procedures—through your staff—into your client interactions.

Errors & Omissions–Avoiding Coverage Gaps^{^UN^FF}

2:30–5:30 p.m.
Approved for 3 NYCE credits. Applicable to ALL licenses. (NYCR-274132)
Sponsored by ELANY

The insurance industry’s greatest obstacle to overcome is the ignorance of consumers as to how their insurance coverage protects them in case a claim needs to be filed. The recognition of this issue—and the opportunity it presents for agents to update client information and add value to individual accounts through a thoughtful and methodical review process—is critical to overcoming that knowledge gap. We will examine the most common exposures and how a systematic process can help agents respond to possible gaps in coverage changes and minimize your agency’s errors-and-omissions exposure(s). We will discuss some of the most effective methods in both uncovering these issues, as well as how to position solutions to meet the clients’ needs.

^UN^FF–This course has been approved for E&O loss-prevention credit by Utica National & Fireman's Fund. Call the PIA E&O Department for details.

Networking

Trade Show

9 a.m.-12:30 p.m.

Meet vendors and discover markets that will help your business. Browse the trade-show floor for the newest innovations and products. All attendees automatically are qualified to win amazing door prizes and cash giveaways.

Keynote Luncheon

12:30–2 p.m.
Sponsored by Ocean Harbor Casualty Insurance Co.

Two-time Super Bowl champ Carl Banks, linebacker for the New York Giants, will discuss his experiences during and after football and the lessons they taught him. Banks—who spent nine seasons in New York—helped the Giants to wins in Super Bowl XXI and XXV. He is a member of both the NFL 1980s All-Decade Team and the Giants Ring of Honor.

NY-YIP Ice Cream Social

2-2:30 p.m.
Sponsored by BELFOR Property Restoration
Sponsored by Morstan General Agency

Join the NY-YIP after lunch for an afternoon of fun, networking and ice cream. Major door prize winners will be announced.