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Welcome to the newest premier insurance event in Albany—Capital RAP! Dive into relevant and informative education topics. Explore the latest services and tech at the trade show. And, network with the best in the industry at the keynote luncheon. We can't wait to see you!


Tuesday, Oct. 25

7 a.m.-3 p.m.

PIA registration desk open

8-10 a.m.

Education session:
Applying Ethics & Diversity to Risk Assessment
John Fear, CISR, CPIA

9 a.m.-12:30 p.m.

Trade show open with Continental Breakfast
—Exhibitor & Major Door Prize drawings

12:30-2 p.m.

Keynote/awards luncheon
Featuring: Darren McBurnett, Retired Navy SEAL
—Newly elected PIANY President David L. Sidle, CIC, CPIA
—Distinguished Insurance Service award presentation to Ed Gentile III, CPRM, AINS

2:15-5:15 p.m.

Education session:
E&O: Recommending At Least Full Coverage
John Fear, CISR, CPIA

Keynote Speaker

Darren McBurnett, Retired Navy SEAL

Darren McBurnett “McB,” SEAL (Ret.), is an accomplished speaker and motivator, who has presented to companies and groups including CDW, Budweiser, Rite-Aid, Walk-Ons, Albany Road Real Estate Partners, Founders Brewing Company, Hilton Hotels, BMO, National Quarterback Club, Fidelity Investments, Arbor Pharmaceuticals, and more. McBurnett also is proud to be an ambassador and executive speaker for several military and family-based nonprofits. His message is not only motivational and inspiring on a corporate level, but it also promotes individual and personal growth—how to navigate in an ever-changing adverse environment in which critical decision-making and leadership skills are vital for success. His multimedia presentation highlights the untapped potential and Never Quit drive that is the cornerstone of Navy SEAL success, and it shares the defining characteristics that promote leadership and sacrifice in the SEAL Teams.

Award Winner

Distinguished Insurance Service award winner Edward Gentile III, CPRM, AINS, Emery & Webb Inc.

Ed Gentile, executive vice president at Emery & Webb in Fishkill, N.Y., has held this position since he entered the agency-side of the business in 2012. Currently, he oversees the agency’s Personal Insurance and Life & Employee Benefits divisions. He maintains carrier relationships, leads the agency’s mergers-and-acquisitions efforts, builds the agency customer-experience and new-business-acquisition strategy, and serves on various agency councils and boards. His insurance career began at Progressive Insurance in 2005, at which he held various positions in sales & marketing. He is completing his CIC designation and he already has earned his AINS and CPRM designations. He is the president of his BNI Chapter in Fishkill; and he is an active member of the Dutchess County Regional Chamber of Commerce, where he sits on both the Business Education and Health & Wellness Committees. He is a proud supporter and volunteer of the Sparrow’s Nest Charity, which provides meals for families of cancer patients throughout the Hudson Valley.



John Fear, CPIA, CISR

John Fear has worked in the independent agency profession for more than 20 years in a variety of roles and business areas. He works with companies, associations and individual agencies in the areas of agency operations, process improvement and sales proficiency to provide outstanding service for their clients.

8–10 a.m.

Applying Ethics & Diversity to Risk Assessment

Recognize Unconscious Bias and Counteract it

Approved for 2 NYCE credits. Applicable to ALL licenses. NYCR-273606
Sponsored by: Excess Line Association of New York

If you have ever said, “I don’t see color” or “I treat everyone equally,” you may have been displaying unconscious or implicit bias. Becoming aware of how the various forms of this behavior can creep into our personal and professional interactions will help to minimize their impact on decisions we make. Developing an awareness of the various biases and ways to eliminate them from our interactions with staff members, clients and prospects, will reduce the errors and omissions potential during various risk assessment processes.

2:15–5:15 p.m.

E&O: Recommending At Least Full Coverage^FF^UN

Education Leads to Understanding with Your Clients

Approved for 3 NYCE credits. Applicable to ALL licenses. NYCR-273605
Sponsored by: Kemper

One of the insurance industry’s greatest obstacles is how clients think their insurance will protect them should they need to file claims versus the reality of the actual coverage. The acknowledgement of this issue creates an opportunity for agents to update client information and add value to individual accounts through a thoughtful and methodical review process, which will help to overcome this knowledge gap. We will examine the most common exposures and how a systematic process can help agents respond to possible gaps in coverage and minimize their agency’s errors-and-omissions exposure(s). We will discuss some of the most effective methods in both uncovering these issues as well as how to position solutions to meet client’s needs.

^FF^UN–This course has been approved for E&O loss-prevention credit by Fireman’s Fund and Utica National. Call the PIA E&O Department for details.

*Winners chosen via random drawing for one of two $200 digital gift cards of the winner’s choice sponsored by Central Co-operative Insurance Co., will be announced on Thursday, Oct. 13, 2022. Must register for Capital RAP 2022 no later than Tuesday, Oct. 11, 2022, at 11:59 p.m., to be entered into the drawing.